Pearl’s Story

Pearl struggled with severe chronic pain. During a call with her ChartSpan care team, she made suicidal comments and reported to be depressed due to her ongoing suffering. After a lengthy conversation, the clinician was able to calm her down and discuss how to be of help. Pearl was very grateful for the conversation and all of the help her care team was willing to provide her. The clinician then spoke on a monthly basis to Pearl throughout the year and expressed that each call was more cheerful and positive.

Each call was more cheerful and productive. The clinician calmed Pearl down and discuss how to help with her severe chronic pain. They spoke on a monthly basis throughout the year.

The 988 Lifeline is now active across the United States. For anyone experiencing a mental health crisis dial 988 for get free confidential support 24/7, or visit

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