Chronic Care Management

Care Coordination

How Care Coordination Activities Create the Blueprint for Positive Patient Outcomes

What is “Care Coordination?” Care coordination is when patient care activities are deliberately organized and executed to meet the needs and preferences of the patient. It ensures that all stakeholders, including the patient, provider, and specialists are informed of the patient’s health status every step of the way. Care coordination is important when multiple parties…

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Patient Call Scheduling for Chronic Care Management

Patients Asked, So We Built It ChartSpan is excited to announce the newest enhancement to our Chronic Care Management (CCM) services: call scheduling for CCM patients. This new feature allows enrolled CCM patients to choose the date and time of their monthly call, improving their experience in the program and achieving the highest level of…

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Follow the Money: Medicare’s New Gold Mine is Chronic Care Management

Follow the Money: Medicare’s New Gold Mine is Chronic Care Management Read the Chronic Care Management (CCM) data that everyone has been trying to get their hands on. ChartSpan analyzed retrospective claims data on the patient level, proving the financial success of CCM. Enter your information to download the white paper. Adding Prevention in the…

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Practices Can Lean On CCM During the COVID-19 Delta Variant

Despite everyone’s best effort in mask usage and vaccinations, the COVID-19 Delta variant has caused cases to spike again, and many practices are holding steady for what could come next. Will we see another shutdown? No one can say for certain, but through this entire pandemic, we have seen just how important a Chronic Care…

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Learn to Bill for 99490 Chronic Care Management

Your Guide to Maximizing your CPT 99490 Reimbursement – 2021 Edition

What is CCM?  Before even thinking about billing for CPT 99490, providers should know the basics of what Chronic Care Management (CCM) is all about. The ongoing shift to value-based care has shown the need for more preventative programs that focus on addressing patients’ health conditions before they worsen. The intention of these programs is…

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Call recording

If You Don’t Do This, Your Medicare Chronic Care Management Program Will Fail

The inside story of how the country’s largest CCM managed service provider learned a hard lesson  By Jon-Michial Carter, ChartSpan CEO If someone were to ask me as the CEO of ChartSpan, “What is the most important operational component in running hundreds of Chronic Care Management (CCM) programs for practices and health systems around the…

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How to Add an Additional Revenue Stream for your Practice with Chronic Care Management

The primary driver of preventative care is improving patients’ health and quality of life. What isn’t as openly talked about is the effect that preventative care has on Medicare costs, including taxpayer savings, reduced patient spending, and new revenue for practices. Certain preventative programs, like Chronic Care Management, can make a significant impact on lowering…

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Value-based care at ChartSpan

Want to Succeed at Value-Based Care? Launch a Chronic Care Management Program

The Shift to Value-Based Care The past fifteen years have proven a slower shift towards value-based care than what most have hoped. Even though the concept was introduced in 2006, there are still healthcare organizations and practices that struggle to make well-care a priority because sick-care is consuming all their time and resources. This is…

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Medicare Chronic Care Management

How to Maximize Patient Enrollment in your Medicare Chronic Care Management Program

If you have ever considered starting a Chronic Mare Management (CCM) program, you likely know about Medicare’s compliance requirements in providing non-complex CCM services, including: Twenty minutes of meaningful clinical staff time spent on every CCM patient, each calendar month All activity recorded in a comprehensive care plan and shared within the Electronic Health Record…

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Top CCM company

Top 10 Features of the Best Chronic Care Management Companies

When you are considering implementing a Chronic Care Management (CCM) program for the first time, it can be daunting to know which features, functionality, and services are important for an impactful and profitable program. Knowing the top ten features that will make your program a success can prevent you from making an expensive and time-consuming…

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care management

Benefits of a CCM Service Provider Versus CCM Software

Once a healthcare practice has decided they want to implement a Chronic Care Management (CCM) program, what to do next can be overwhelming. There are a significant amount of options in the marketplace varying from EHR modules, third party software, and fully-managed services. Without having managed a CCM program before, many are quick to assume…

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Webinar: The Value of Serving Patients through Chronic Care Management

Webinar: The value of serving Medicare patients through Chronic Care Management Download the Slides Complete the form to receive a copy of the slides and connect with a ChartSpan expert. In this webinar, we reveal… A Maryland-based medical clinic shares how they are determined to provide better care to their community through Chronic Care Management.…

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What is Net Patient Churn?

Many people think that the hardest part of operating a Chronic Care Management program is the clinical encounter, but to be honest – they are usually predictable. The hardest parts of managing Chronic Care Management include data reconciliation, eligibility verification, educational marketing campaigns, enrollment consent, and Net Patient Churn. Net Patient Churn is one of…

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ChartSpan partners with i2i Population Health

ChartSpan Announces Partnership with i2i Population Health

(Greenville, South Carolina) – February 23, 2021 – ChartSpan, the largest provider of fully-managed Chronic Care Management (CCM) services in the U.S, has announced a new partnership with i2i Population Health, a leader in innovative, end-to-end population health solutions and services.  ChartSpan and i2i Population Health are driven by the desire for better care. Through…

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How do we know Chronic Care Management improves outcomes and reduces costs?

One Thing, In Two Minutes The Centers for Medicare & Medicaid Services (CMS) released a retrospective claims analysis of two years worth of data that included every patient in the United States enrolled in a Chronic Care Management program. The data is compelling. Improved Outcomes Hospitalizations reduced by nearly 5% Emergency Department visits reduced by…

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Chronic Care Management Patient Benefits

Three Ways Every Provider Can Improve Healthcare for Their Patients

The push for value-based care has driven practices to try new preventative programs and processes that claim to provide better care for their patients. With the population of patients who need additional care rapidly growing, it can be a difficult change. For some, it can be overwhelming to decide which programs and changes, if any,…

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CCM Care Plan

Chronic Care Management Care Plans Matter

With the start of a new year comes new goals, intentions, and aspirations. Did you know that the majority of the most popular new year resolutions have to do with improving health in one way or another? They also can be some of the most challenging. Setting, working towards, and achieving health goals can be…

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implementing chronic care management

The Ultimate Provider’s Guide for Implementing Chronic Care Management

Providing healthcare to a vast population of patients is a difficult task when everyone has different needs. While you may only have to see healthy adult patients once a year, others, especially elders with chronic diseases, typically need more attention. Providing a care coordination program for these patients, like Chronic Care Management, is becoming increasingly…

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How Rural Health Centers Can Drive Patient Engagement With CCM

How RHCs Improve Patient Engagement & Outcomes For Their Medicare Patients Memorial Hospital of Carbon County (MHCC) is an independent practice with two-locations located in a remote area of Wyoming. The remote nature of this region makes it essential for MHCC to focus heavily and think creatively about their patient engagement strategies. Traditional approaches to…

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Ryan Health: How FQHCs Produce Off-the-Chart Results With Their CCM Program

A Chronic Care Management Success Story with Ryan Health See how this FQHC produced off-the-chart results (even during the COVID-19 pandemic). Enter your information to finish watching this webinar and download your copy of the case study. Meredith Gentes, FNP-BC, Senior Director of Population Health at Ryan Health, reviews why they chose ChartSpan for their…

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How RHCs can operate a sustainable CCM program

Sustainable growth for Rural Health Clinics: How a fully-managed Chronic Care Management supports the underserved during COVID-19 Family Health Center of Ashland City (FHCAC) has operated as a Rural Health Clinic (RHC) since 2002. Dr. Scott D. Brown and his team are located just outside Nashville, Tennessee, and provide outpatient primary care and laboratory services…

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diabetes and chronic care management

How Chronic Care Management can Lend a Helping Hand for Diabetics

Are you faced with managing diabetes day-to-day? If so, you are not alone.  Diabetes is one of the most prevalent chronic conditions in the U.S, affecting one in every five Americans aged 65 and older. Diabetes affects all ages, and as our country grows, the disease spreads along with it. Like many chronic conditions, prevention…

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Why Remote Patient Monitoring (RPM) is a Wolf in Sheep’s Clothing

A candid conversation about RPM By Jon-Michial Carter, CEO-ChartSpan The steady stream of effusive praise for Medicare’s new Remote Patient Monitoring (RPM) program seems endless. “Remote Patient Monitoring Industry Will Drive Huge ROI”  – EIN PressWire “Remote Patient Monitoring Market Likely to Touch New Heights”  – Express Journal  “Docs Praise Remote Patient Monitoring System.”  –…

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ChartSpan Announces Partnership with Health Initiatives Consulting

(Greenville, South Carolina) – September 1, 2020 – ChartSpan, the largest, turnkey chronic care management provider in the U.S., has announced a partnership with Health Initiatives Consulting (HIC), a value-based care consulting firm.  HIC consultants partner with clients that are eager to develop the competencies needed to accelerate the shift to a value-based care delivery…

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The Top Ten Things You Should Know Before Billing CPT 99490

More than 40% of the US population is affected by chronic conditions. The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the patient. It only makes sense…

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ChartSpan Turnkey CCM

Your Patients Want a Turnkey Chronic Care Management (CCM) Program. Are You Listening?

There is little doubt your health system or practice understands the value of providing preventative patient care. The Medicare armada of preventive services and shared savings programs has set sail…and it seems everyone is on board. But at what cost? The proverbial question seems to be what infrastructure and labor is required to be successful…

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How Chronic Care Management Programs Help Patients Suffering from Loneliness

Loneliness: An Expanding Health Epidemic The percentage of elderly people who live alone is much larger in the U.S. than in other countries. In fact, nearly double the percentage of people aged 60 and older live alone in the U.S. compared to other countries. Elsewhere, it is common to live with family members as age…

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ChartSpan Chronic Care Management Company

The Chronic Care Management (CCM) Problem…That No One Wants to Talk About

By Jon-Michial Carter, CEO-ChartSpan Medicare’s Chronic Care Management (CCM) program is one of the most important and promising value-based care programs the Center for Medicaid and Medicare Services (CMS) has established. It’s also a program that is broken and plagued with dysfunction. I have a pulpit to tell this story from because I am fortunate…

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How ChartSpan is Supporting Patients During the Coronavirus Outbreak

The spread of COVID-19 has caused massive concern across the United States. As toilet paper and other necessities are stripped from the aisles in panic over the virus, the level of worry is skyrocketing, especially for senior citizens who are the most vulnerable. Not everyone has someone to turn to during this time of uncertainty…

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Best Practices for Annual Wellness Visit & Chronic Care Management Programs with Saini Medical Associates

Best Practices for Annual Wellness Visit & Chronic Care Management Programs Dr. Satinder Saini, the founder of Saini Medical Associates, is a beloved member of the Crowley, LA community. He knows every patient’s name, putting in long hours to see as many as thirty-six patients per day. When Carol Hubbard joined Saini Medical Associates as…

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What to Expect from a Chronic Care Management Program

What should you expect from your Chronic Care Management program? Enter your information to receive your copy of this report. If you are struggling to make your Chronic Care Management program a success, or are looking to start a CCM program in 2020, ChartSpan has provided this report that outlines 11 key metrics that you…

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The Secret to crushing your MIPS score.

The Secret to Crushing Your MIPS Scores: CCM and AWV

The Secret to Crushing Your MIPS Scores Enter your information to receive your copy of this white paper. If you’re among the 85% of clinicians who say MIPS quality scores are important or very important to their organization, then we have good news for you. CCM and AWV programs from ChartSpan offer a way to improve your…

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Why Physicians are Failing at CCM

Five Common Mistakes That Limit the Success of Chronic Care Management Programs Listen to industry leaders talk about the five most common mistakes they see providers making every day that limit the success of their Chronic Care Management programs. You’ll learn about providers who’ve been able to scale their Chronic Care Management programs to reach…

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Eagles Landing Case Study

Eagles Landing Chronic Care Management Case Study

How Eagles Landing Family Practice’s Chronic Care Management Program Is Successful at Scale A large healthcare system with the care & convenience of a family practice. With 11 locations in Atlanta, Georgia and 40+ board-certified providers, Eagles Landing Family Practice first tried another CCM program vendor, but found that their 250,000 patient population made it…

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ChartSpan DIY CCM Whitepaper

Top 5 Reasons Most Practices Fail at CCM

“We tried to do it ourselves, but we were only able to reach 14 patients in the first year. Now, with ChartSpan, we’ve expanded to more than 120 patients, and more eligible patients are enrolling every day. Our practice is able to use the additional revenue to invest in new care programs that our patients…

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16 Topics to Consider When Choosing a CCM Vendor

16 Topics to Consider When Choosing A CCM Vendor Choosing a CCM vendor can be overwhelming and difficult. To ensure that you make an educated decision, ChartSpan recommends asking your potential CCM vendor a series of important questions categorized by 16 topics. 1. Customer Focus Expand • Who is the primary customer in the Chronic…

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