The Nation's Leader in Chronic Care Management

Medicare patients with two or more chronic conditions are some of the most at-risk patients. By providing these patients with a 24/7 care team to help them manage chronic diseases on top of the medical care you provide, you are helping them improve their overall outcomes. Patient engagement will improve, and your CCM patients will be provided with a comprehensive care plan that guides them on a path to better health.

Your care team will continuously close gaps in care, which will drive MIPS and ACO compliance. Practices will also generate a new, additional revenue stream by billing CPT 99490 for Chronic Care Management.

Although health care providers are allowed to provide CCM on their own, it is a much bigger feat than you may expect. The technology and resources required to perform a robust and compliant service are extensive, yet necessary. Outsourcing will provide you with these resources in addition to an entire care team devoted to your program, all hours of the day.

ChartSpan’s CCM services are recognized as the benchmark in the industry:

• CMS and Medicare compliant patient enrollment services leveraging state-of-the-art telephony infrastructure and analytics
• Patient enrollment rates averaging 55% of your eligible Medicare beneficiaries
• The only service provider in the industry with positive Net Patient Churn
• Extensive quality auditing and record archiving for 10 years
• Support for practice or cloud-based EHR data access
• Positive net-patient churn averaging +4% month over month
• In-house, clinician-staffed call center providing monthly care coordination services and a 24/7 nurse-led hotline
• Patient satisfaction rating (NPS) of 74.2
• Dedicated Client Success team accountable for driving value

In addition, ChartSpan is the only CCM company to provide MIPS and Quality Improvement Program services at no additional charge for CCM clients, and offers a SaaS-based solution for Annual Wellness Visits.