The Nation's Leader in Chronic Care Management

ChartSpan provides Chronic Care Management services to Medicare patients throughout the country. A company that helps physicians improve patient outcomes while building a healthier bottom line. Our solutions relieve the provider's workload while delivering valuable support, increased revenues and better patient outcomes.

Chronic Care Management

Give your patients 24/7 access to chronic care management with the nation’s largest and most successful CCM program.

Annual Wellness Visit Program

A flexible tablet-based (AWV) process that drives performance, reduces costs, and improves patient outcomes.

Merit-based Incentive Payment System

MIPS consulting & reporting analytics maximize positive payment adjustment for Medicare Fee-For-Service reimbursements, at no additional cost.

Learn how ChartSpan can benefit you.

We provide a comprehensive set of care services to providers of Medicare beneficiaries across the country. Our 24/7 team of nurse-led clinical experts help patients live fuller and healthier lives while also reducing their medical costs.

  • Fully compliant patient enrollment services consistently achieving a 52% enrollment rate
  • MIPS & Quality Improvement Program services at no additional charge for CCM clients
  • The highest Net Promoter Score rating (74.2) in the industry
  • The ONLY CCM provider delivering positive Net Patient Churn
  • Dedicated Client Success team accountable for driving value
ChartSpan Chronic Care Management

Our Mission

We believe that proactive patient engagement is the key to achieving better outcomes. However, asking overburdened physicians and their staffs to implement a care management and coordination program is impractical. That’s why ChartSpan solutions relieve the workload while delivering valuable support, increased revenues and better patient outcomes.


"Being a partner with Chartspan has brought a lot of value to our patients and providers. We receive positive feedback from many of our patients regarding the assistance and availability Chartspan provides. The Chartspan CCM program helps us maintain quality care for our patients and we look forward to a continued partnership with them."

Eagles Landing Family Practice

"I have already recommended ChartSpan's services to other practices. The level of documentation cannot be matched and the specialized knowledge of Chronic Care Management is not available within most medical offices/facilities. These services provide our staff additional time to focus on other patient issues."

CareTeam Plus, Family Health & Specialty Care

"Having ChartSpan work on our behalf to proactively help us improve our MIPS scores has been such a benefit. It’s like having access to your own dedicated MIPS consultant who is guiding you along the way and making sure we know what needs to be done. Our MIPS scores have been positively impacted by working with ChartSpan."

Stone Mountain

Are you ready to run a successful program?

See how you can increase revenue, expedite reimbursements, deliver valuable support and improve patient outcomes with turnkey solutions from ChartSpan.

ChartSpan DIY CCM Whitepaper

See if your practice is equipped to run a successful DIY CCM program

Learn how to avoid the common mistakes of operating a Chronic Care Management Program on your own.

Frequently Asked Questions

News + Education


Don’t Underestimate the Power of a Health Risk Assessment…

When a patient visits his or her healthcare provider, it’s typically because of a sickness or an ailment. The provider ...
diabetes and chronic care management

How Chronic Care Management can Lend a Helping Hand for Diabetics

Are you faced with managing diabetes day-to-day? If so, you are not alone.  Diabetes is one of the most prevalent ...

Why Remote Patient Monitoring (RPM) is a Wolf in Sheep’s Clothing

A candid conversation about RPM By Jon-Michial Carter, CEO-ChartSpan The steady stream of effusive praise for Medicare’s new Remote Patient ...

The Must-Have Checklist for a Successful Medicare AWV Program

So, you think you’re ready to launch an Annual Wellness Visit (AWV) program. You understand the benefits and are excited ...

Wait! CCM Can Be Profitable?

By Jon-Michial Carter, ChartSpan CEO On a cold day, last December, I traveled halfway across the country to meet with ...

MIPS 2020 Countdown: 90 Days Until “Show Time”

With about 90 days left in the year that no one expected and few were prepared for, some health care ...

About ChartSpan

ChartSpan is a chronic care management company that provides turn-key, managed care coordination and compliance programs including MIPS management and Annual Wellness Visit solutions for doctors, clinics, and health systems across the nation. In fact, ChartSpan is the largest, managed service provider of chronic care management programs in the United States.

Patients with two or more chronic conditions are susceptible to additional health issues in the future if someone does not proactively attend to their specific needs. That's where chronic care management comes in. Through a fully managed, outsourced approach, ChartSpan's team is able to focus on preventative care for patients. Their team of professionals engages with enrolled patients every month and keeps them focused on their personalized care plans.

By outsourcing a CCM program to a chronic care management company like ChartSpan, health systems, practices, and providers have the opportunity to reap the many rewards that a well-run CCM program can offer. This program, created by Medicare (CMS), has been proven to reduce costs and improve patient outcomes. As a result, there is a reduction in readmissions and an extension of patients' lifespans.

Headquartered in downtown Greenville, SC, ChartSpan manages patient care coordination and value-based programs for more than 100 of the most successful practices and health systems in the United States.