Chelsea’s Story

Chelsea stated during a call that she has been having trouble regulating her blood sugar. She also mentioned that she had lost her journal and could not remember what she had eaten recently. The ChartSpan clinician offered to send her Diabetic food guide information, as well as a food log in the mail. Chelsea was thrilled and thought it would make a big difference in her life to get her blood sugar under control. She was very appreciative of her care management team.

Chelsea was thrilled and thought it would make a big difference in her life to get her blood sugar under control. The ChartSpan clinician offered to send her Diabetic food guide information, as well as a food log in the mail.

Mrs. Johnson’s Story

Mrs. Johnson called the 24/7 nurse line because she was supposed to see her Urologist, but was told by her…

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Jim’s Story

Jim’s daughter was an approved contact for him and expressed concerns that he was not eating or drinking anything. She…

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Pearl’s Story

Pearl struggled with severe chronic pain. During a call with her ChartSpan care team, she made suicidal comments and reported…

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Helen’s Story

During their monthly call, Helen communicated to the ChartSpan clinician that she was very confused and unable to report her…

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Ted’s Story

Ted called into the ChartSpan 24/7 nurse line to schedule an appointment when one of ChartSpan’s clinicians detected something was…

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Janet’s Story

Janet called into the ChartSpan 24/7 nurse line with concerning symptoms. A ChartSpan care coordinator and nurse worked together to…

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