The ChartSpan Blog:

Read the latest developments on closing the care gap with proactive patient engagement by Chronic Care Management, Annual Wellness Visit and the Merit-based Incentive Payment System. Regularly updated with CCM, AWV, MIPS and related news.

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Top 5 Reasons Why Most Practices are Failing at CCM

Wait! CCM Can Be Profitable?

October 14, 2020

By Jon-Michial Carter, ChartSpan CEO On a cold day, last December, I traveled halfway across the country to meet with the management team of a small health system.  They were contemplating hiring my company, ChartSpan, to take over the management of their Chronic Care Management (CCM) program.  For the previous…

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MIPS 2020 Countdown: 90 Days Until “Show Time”

October 2, 2020

With about 90 days left in the year that no one expected and few were prepared for, some health care providers may be wondering if the Centers for Medicare and Medicaid Services (CMS) will turn their heads and ignore 2020 MIPS requirements. The truth is, although COVID-19 may have devastated…

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Medicare Annual Wellness Visit vs Annual Physical

September 28, 2020

Co-authored by Ashley Trice, AWV Product Specialist Understanding the Difference Jam is to jelly, crocodile is to alligator, pill is to tablet, annual physical is to annual wellness visit… right? All of these things are commonly used interchangeably, yet they have fundamental differences that make them absolutely NOT the same.…

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ChartSpan Announces Partnership with Health Initiatives Consulting

September 1, 2020

(Greenville, South Carolina) – September 1, 2020 – ChartSpan, the largest, turnkey chronic care management provider in the U.S., has announced a partnership with Health Initiatives Consulting (HIC), a value-based care consulting firm.  HIC consultants partner with clients that are eager to develop the competencies needed to accelerate the shift…

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Chronic Care Management Program

Failure to Launch

August 27, 2020

Real talk about running a real Chronic Care Management (CCM) program Written by Kim Giroski, Implementation Specialist Congratulations! You’ve made the smart decision to outsource your Chronic Care Management (CCM) program. You signed the contract, followed the process, and enrolled patients. But why doesn’t it feel successful? Sure, you’re seeing…

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ChartSpan Turnkey CCM

The Top Ten Things You Should Know Before Billing CPT 99490

August 12, 2020

More than 40% of the US population is affected by chronic conditions. The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the…

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ChartSpan Turnkey CCM

Your Patients Want a Turnkey Chronic Care Management (CCM) Program. Are You Listening?

July 28, 2020

There is little doubt your health system or practice understands the value of providing preventative patient care. The Medicare armada of preventive services and shared savings programs has set sail…and it seems everyone is on board. But at what cost? The proverbial question seems to be what infrastructure and labor…

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How Chronic Care Management Programs Help Patients Suffering from Loneliness

July 23, 2020

Loneliness: An Expanding Health Epidemic The percentage of elderly people who live alone is much larger in the U.S. than in other countries. In fact, nearly double the percentage of people aged 60 and older live alone in the U.S. compared to other countries. Elsewhere, it is common to live…

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Why measuring patient satisfaction is critical to your CCM program

June 8, 2020

In order to evaluate the success of any program, there are several factors to consider. You must establish and monitor KPIs, have ready access to meaningful data, and commit to measuring value and ROI to determine success. Chronic Care Management (CCM) programs are no different; they require a deep level…

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Medicare’s Annual Wellness Visit Program Is on Life Support

May 14, 2020

By Jon-Michial Carter, CEO-ChartSpan Have you ever dreamt of hosting a party only to have no one show up? Well, maybe not no one, but hardly anyone? That’s how policymakers at Medicare feel. Only, it’s not a dream. In 2011, CMS (the policymakers at Medicare) used years of compelling patient…

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