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Top 10 Features of the Best Chronic Care Management Companies

April 7, 2021

When you are considering implementing a Chronic Care Management (CCM) program for the first time, it can be daunting to know which features, functionality, and services are important for an impactful and profitable program. Knowing the top ten features that will make your program a success can prevent you from making an expensive and time-consuming…

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care management

Benefits of a CCM Service Provider Versus CCM Software

March 22, 2021

Once a healthcare practice has decided they want to implement a Chronic Care Management (CCM) program, what to do next can be overwhelming. There are a significant amount of options in the marketplace varying from EHR modules, third party software, and fully-managed services. Without having managed a CCM program before, many are quick to assume…

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ChartSpan & KHA Partnership

ChartSpan Announces Partnership with Kentucky Hospital Association

March 3, 2021

(Greenville, South Carolina) – March 3, 2021 – ChartSpan, the leading vendor for managed Chronic Care Management (CCM) in the United States, announced a new partnership today with the Kentucky Hospital Association (KHA).  Through this new partnership, KHA and ChartSpan will work together to identify providers that can benefit from CCM, a turnkey, value-based care…

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ChartSpan Chief Technology Officer

ChartSpan Names Keith Lynn, Chief Technology Officer

March 1, 2021

(Greenville, South Carolina) – March 1, 2021  – ChartSpan, the largest provider of fully-managed chronic care management programs in the U.S, announced the appointment of Keith Lynn as its new Chief Technology Officer. Keith has more than 25 years of experience driving innovation and delivering value in highly regulated environments. His previous experience includes growing…

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Annual Wellness Exam

Easily Identify Eligible Medicare Beneficiaries For Annual Wellness Visits

February 26, 2021

What exactly is an Annual Wellness Visit?  There is often confusion with the term “annual wellness visit” and its similarities to an annual physical exam. An annual wellness visit is known as an AWV. On the other hand, an annual physical exam can be referred to as several colloquial names such as physical examination, wellness…

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What is Net Patient Churn?

February 26, 2021

Many people think that the hardest part of operating a Chronic Care Management program is the clinical encounter, but to be honest – they are usually predictable. The hardest parts of managing Chronic Care Management include data reconciliation, eligibility verification, educational marketing campaigns, enrollment consent, and Net Patient Churn. Net Patient Churn is one of…

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ChartSpan partners with i2i Population Health

ChartSpan Announces Partnership with i2i Population Health

February 23, 2021

(Greenville, South Carolina) – February 23, 2021 – ChartSpan, the largest provider of fully-managed Chronic Care Management (CCM) services in the U.S, has announced a new partnership with i2i Population Health, a leader in innovative, end-to-end population health solutions and services.  ChartSpan and i2i Population Health are driven by the desire for better care. Through…

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How do we know Chronic Care Management improves outcomes and reduces costs?

February 19, 2021

One Thing, In Two Minutes The Centers for Medicare & Medicaid Services (CMS) released a retrospective claims analysis of two years worth of data that included every patient in the United States enrolled in a Chronic Care Management program. The data is compelling. Improved Outcomes Hospitalizations reduced by nearly 5% Emergency Department visits reduced by…

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Chronic Care Management Patient Benefits

Three Ways Every Provider Can Improve Healthcare for Their Patients

February 9, 2021

The push for value-based care has driven practices to try new preventative programs and processes that claim to provide better care for their patients. With the population of patients who need additional care rapidly growing, it can be a difficult change. For some, it can be overwhelming to decide which programs and changes, if any,…

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Partnership

ChartSpan Announces Partnership with MPACT Consultants

January 28, 2021

(Greenville, South Carolina) – January 28, 2021 – ChartSpan, the largest provider of fully-managed Chronic Care Management (CCM) services in the U.S, has announced a new partnership with MPACT Consultants, a consulting firm focused on navigating payor contracts and assisting practices in the startup process.  ChartSpan and MPACT Consultants share a common goal in assisting…

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Who can perform an Annual Wellness Visit?

Who can perform an Annual Wellness Visit?

January 26, 2021

When the Centers for Medicare and Medicaid (CMS) designed the Medicare Annual Wellness Visit program, they kept in mind potential challenges that practices could face. On one hand, they knew that asking practices to consider a new program may be overwhelming. Limited staff and time could pose potential barriers to entry for the program. On…

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CCM Consultant

ChartSpan Announces Partnership with CURIS Consulting

January 20, 2021

(Greenville, South Carolina) – January 20, 2021 – ChartSpan, the leading Chronic Care Management (CCM) vendor, announced a new partnership with CURIS Consulting, a consulting group focused on a variety of population health strategies, including care management program development.  Through this partnership, ChartSpan and CURIS consultants are able to extend the reach of their services…

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CCM Care Plan

Chronic Care Management Care Plans Matter

January 15, 2021

With the start of a new year comes new goals, intentions, and aspirations. Did you know that the majority of the most popular new year resolutions have to do with improving health in one way or another? They also can be some of the most challenging. Setting, working towards, and achieving health goals can be…

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ChartSpan Announces Partnership with Remote Care Partners

January 14, 2021

(Greenville, South Carolina) – January 13, 2021 – ChartSpan, the largest provider of fully-managed Chronic Care Management (CCM) services in the U.S, announced a new partnership with Remote Care Partners (RCP), a cloud-based Remote Patient Monitoring (RPM) platform. ChartSpan and RCP share a similar mission in using their offerings to strengthen the patient-provider relationship. By…

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Personalized Health Risk Assessments with RapidAWV™

January 8, 2021

We are excited to announce our latest improvement to RapidAWV™ -customized questionnaires! Providers can now fine-tune their digital Health Risk Assessment form with questions relevant to their practice. This much-requested feature can be used for a wide number of reasons, including COVID-19 specific questions, condition specific questions, and so much more. Did you hear the news?…

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implementing chronic care management

The Ultimate Provider’s Guide for Implementing Chronic Care Management

December 30, 2020

Providing healthcare to a vast population of patients is a difficult task when everyone has different needs. While you may only have to see healthy adult patients once a year, others, especially elders with chronic diseases, typically need more attention. Providing a care coordination program for these patients, like Chronic Care Management, is becoming increasingly…

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ChartSpan Achieves HITRUST CSF® Certification

December 17, 2020

HITRUST CSF Certification validates ChartSpan, the industry’s largest provider of Chronic Care programs, is committed to meeting compliance regulations and protecting sensitive information. Greenville, SC, December 17, 2020 – ChartSpan, a leading provider of turnkey Chronic Care Management (CCM) and Annual Wellness Visit solutions, today announced their CCM platform, RapidAWV™ application, and Data Integration services…

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Annual Wellness Visit Software

Three Reasons Why Your AWV Program Isn’t Optimized…and How Annual Wellness Visit Software Can Help

December 16, 2020

If your practice is running its own Annual Wellness Visit (AWV) program, it’s likely that your program isn’t optimized to its full potential. How do you know? Because historically, 40% of Medicare patients “no show” for a scheduled Annual Wellness Visit and, according to CMS claims data, a whopping 81% of all eligible Medicare beneficiaries…

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Don’t Underestimate the Power of a Health Risk Assessment…

November 23, 2020

When a patient visits his or her healthcare provider, it’s typically because of a sickness or an ailment. The provider will perform a series of short examinations and will ask questions about current symptoms. The purpose of the visit is to address the sickness or ailment – but most likely will not cover a thorough…

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diabetes and chronic care management

How Chronic Care Management can Lend a Helping Hand for Diabetics

November 2, 2020

Are you faced with managing diabetes day-to-day? If so, you are not alone.  Diabetes is one of the most prevalent chronic conditions in the U.S, affecting one in every five Americans aged 65 and older. Diabetes affects all ages, and as our country grows, the disease spreads along with it. Like many chronic conditions, prevention…

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Why Remote Patient Monitoring (RPM) is a Wolf in Sheep’s Clothing

October 30, 2020

A candid conversation about RPM By Jon-Michial Carter, CEO-ChartSpan The steady stream of effusive praise for Medicare’s new Remote Patient Monitoring (RPM) program seems endless. Beware. These headlines are baloney.   Background Medicare’s Remote Patient Monitoring (RPM) program uses digital devices and technology, in a patient’s own home, to collect medical data from patients. These devices…

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The Must-Have Checklist for a Successful Medicare AWV Program

October 26, 2020

So, you think you’re ready to launch an Annual Wellness Visit (AWV) program. You understand the benefits and are excited to get started. But do you understand the challenges involved in running a successful Medicare AWV program? If you don’t, you and your team are headed towards wasting a lot of time, energy, and resources…

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Wait! CCM Can Be Profitable?

October 14, 2020

By Jon-Michial Carter, ChartSpan CEO On a cold day, last December, I traveled halfway across the country to meet with the management team of a small health system.  They were contemplating hiring my company, ChartSpan, to take over the management of their Chronic Care Management (CCM) program.  For the previous two years, the health system…

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MIPS 2020 Countdown: 90 Days Until “Show Time”

October 2, 2020

With about 90 days left in the year that no one expected and few were prepared for, some health care providers may be wondering if the Centers for Medicare and Medicaid Services (CMS) will turn their heads and ignore 2020 MIPS requirements. The truth is, although COVID-19 may have devastated many provider practices across the…

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Medicare Annual Wellness Visit vs Annual Physical

September 28, 2020

Co-authored by Ashley Trice, AWV Product Specialist Understanding the Difference Jam is to jelly, crocodile is to alligator, pill is to tablet, annual physical is to annual wellness visit… right? All of these things are commonly used interchangeably, yet they have fundamental differences that make them absolutely NOT the same. The only way to ensure…

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ChartSpan Announces Partnership with Health Initiatives Consulting

September 1, 2020

(Greenville, South Carolina) – September 1, 2020 – ChartSpan, the largest, turnkey chronic care management provider in the U.S., has announced a partnership with Health Initiatives Consulting (HIC), a value-based care consulting firm.  HIC consultants partner with clients that are eager to develop the competencies needed to accelerate the shift to a value-based care delivery…

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Chronic Care Management Program

Failure to Launch

August 27, 2020

Real talk about running a real Chronic Care Management (CCM) program Written by Kim Giroski, Implementation Specialist Congratulations! You’ve made the smart decision to outsource your Chronic Care Management (CCM) program. You signed the contract, followed the process, and enrolled patients. But why doesn’t it feel successful? Sure, you’re seeing reimbursements start to flow, but…

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The Top Ten Things You Should Know Before Billing CPT 99490

August 12, 2020

More than 40% of the US population is affected by chronic conditions. The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the patient. It only makes sense…

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ChartSpan Turnkey CCM

Your Patients Want a Turnkey Chronic Care Management (CCM) Program. Are You Listening?

July 28, 2020

There is little doubt your health system or practice understands the value of providing preventative patient care. The Medicare armada of preventive services and shared savings programs has set sail…and it seems everyone is on board. But at what cost? The proverbial question seems to be what infrastructure and labor is required to be successful…

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How Chronic Care Management Programs Help Patients Suffering from Loneliness

July 23, 2020

Loneliness: An Expanding Health Epidemic The percentage of elderly people who live alone is much larger in the U.S. than in other countries. In fact, nearly double the percentage of people aged 60 and older live alone in the U.S. compared to other countries. Elsewhere, it is common to live with family members as age…

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Why measuring patient satisfaction is critical to your Chronic Care Management program

June 8, 2020

In order to evaluate the success of any program, there are several factors to consider. You must establish and monitor KPIs, have ready access to meaningful data, and commit to measuring value and ROI to determine success. Chronic Care Management (CCM) programs are no different; they require a deep level of analysis to understand patient…

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Medicare’s Annual Wellness Visit Program Is on Life Support

May 14, 2020

By Jon-Michial Carter, CEO-ChartSpan Have you ever dreamt of hosting a party only to have no one show up? Well, maybe not no one, but hardly anyone? That’s how policymakers at Medicare feel. Only, it’s not a dream. In 2011, CMS (the policymakers at Medicare) used years of compelling patient research to validate the value…

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ChartSpan Announces Partnership with the Community Health Center Association of Mississippi (CHCAMS)

April 21, 2020

(Greenville, South Carolina) – April 21, 2020 – ChartSpan, the largest, managed chronic care management vendor in the U.S., has announced a partnership with the Community Health Center Association of Mississippi (CHCAMS), a nonprofit membership organization of twenty-one Community Health Centers (CHCs) throughout Mississippi. CHCAMS’ centers provide healthcare for more than 308,000 underserved patients in…

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ChartSpan Chronic Care Management Company

The Chronic Care Management (CCM) Problem…That No One Wants to Talk About

April 6, 2020

By Jon-Michial Carter, CEO-ChartSpan Medicare’s Chronic Care Management (CCM) program is one of the most important and promising value-based care programs the Center for Medicaid and Medicare Services (CMS) has established. It’s also a program that is broken and plagued with dysfunction. I have a pulpit to tell this story from because I am fortunate…

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How ChartSpan is Supporting Patients During the Coronavirus Outbreak

March 13, 2020

The spread of COVID-19 has caused massive concern across the United States. As toilet paper and other necessities are stripped from the aisles in panic over the virus, the level of worry is skyrocketing, especially for senior citizens who are the most vulnerable. Not everyone has someone to turn to during this time of uncertainty…

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Chronic Care Management versus Case Management

March 10, 2020

CMS launched the Chronic Care Management (CCM) program in 2015, in an effort to better coordinate care for their Medicare enrollees and for the purpose of bending the cost curve. CCM has been a strong force in Medicare’s preventative care efforts and has proven significant cost savings and improved outcomes. Many providers fail to distinguish…

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Can CCM Services Help Providers with Medical Malpractice Insurance Premiums?

December 20, 2019

Medical Malpractice Insurance Premiums – The Unavoidable  For anyone who has owned or run a healthcare delivery organization, medical malpractice insurance is just part of the game. It is a necessary cost item that protects both patients and providers. However, the burden of escalating premiums in the double-digit range is bearing down on the independent…

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Myth Buster: Our Practice Can Manage our CCM Program Ourselves

December 2, 2019

Did you know that Medicare fee-for-service beneficiaries with multiple chronic conditions account for 93%* of total Medicare spending? Nearly five years ago, Medicare launched a new benefit called Chronic Care Management (CCM) along with several new CPT codes to encourage providers to engage in preventative care practices with their chronically ill patient populations. But the…

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ChartSpan Announces Partnership Agreement with Healthmonix

November 20, 2019

(Greenville, South Carolina) – November 20, 2019 – ChartSpan, the market-leading vendor in chronic care management (CCM) services, has announced a national distribution partnership with Healthmonix, the country’s largest provider of quality and MIPS reporting and healthcare data analytics.  ChartSpan offers a turn-key service for CCM, Annual Wellness Visits, and MIPS/quality management. Their bundled offering…

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The State of Chronic Care Management in Rural Health Centers

November 13, 2019

In a recent Porter Research study, nearly half (47%) of RHCs reported that they do not offer a chronic care management (CCM) program to their patients, even though the program offers $67/patient/ month* in much-needed recurring revenue. It’s a stunning statistic considering CMS claims data shows patients enrolled in a CCM program cost less and…

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Value-Based Care Glossary

October 30, 2019

This value-based care glossary will give you any definitions you need to know about chronic care management, annual wellness visits, or MIPS. Chronic Care Management (CCM) Chronic care management includes the oversight and educational activities conducted by health care professionals to help patients with chronic diseases and health conditions such as diabetes, high blood pressure,…

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MythBusters: Annual Wellness Visits Require “A Visit”

October 30, 2019

Top Myths about Medicare’s Annual Wellness Visit Benefit Nearly 10 years ago, CMS announced that Medicare patients would have the opportunity to benefit from Annual Wellness Visits (AWVs), which included the creation of a personalized care plan to help patients focus on preventative care practices and holistic patient wellness. To compensate physicians for the time…

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10 Questions to Ask When Choosing a Chronic Care Management Provider

October 30, 2019

What is Chronic Care Management? What questions should I ask about a CCM program? Chronic care management (CCM) should be a foundational element for virtually every primary care provider who delivers care to Medicare patients today, especially given the fact that Medicare fee-for-service beneficiaries with multiple chronic conditions account for 93% of total Medicare spending.…

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ChartSpan Clinicians

Chronic Care Management’s Role in Breast Cancer Detection

October 23, 2019

At ChartSpan, breast cancer awareness month is more than just pink outfits and ribbons. We understand the best way to tackle breast cancer head-on is through early detection. That is why as part of our chronic care management program, we conduct regular breast cancer screenings to make sure patients are scheduling and attending their mammograms. …

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Gordon Crenshaw ChartSpan Board Observer

ChartSpan Appoints New Board Observer, Gordon Crenshaw of Blue Heron Capital

October 9, 2019

(Greenville, South Carolina) – October 9, 2019 – ChartSpan, the largest fully-managed chronic care management company in the United States, has appointed Gordon Crenshaw as a Board Observer. Gordon is currently a Principal at Blue Heron Capital, where he focuses on working with healthcare and technology-enabled businesses. Blue Heron Capital is part of the five-investor…

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New Mexico Rural Hospital Network Partners with Largest Chronic Care Management Provider, ChartSpan

October 3, 2019

(Greenville, South Carolina) – October 3, 2019 – New Mexico Rural Hospital Network (NMRHN), a statewide organization among independent, rural, nonprofit hospitals in New Mexico, has announced they have selected ChartSpan as their exclusive Chronic Care Management partner. ChartSpan is the largest healthcare managed service provider of chronic care management (CCM) programs in the U.S.…

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Austin Poole BIP Capital ChartSpan

ChartSpan Appoints New Board Observer, Austin Poole of BIP Capital

October 1, 2019

(Greenville, South Carolina) – October 1, 2019 – ChartSpan, the largest fully-managed provider of chronic care management, has appointed Austin Poole as a Board Observer. Austin is currently a Senior Associate at BIP Capital, where he leads investments in the Healthcare IT and FinTech. BIP Capital is ChartSpan’s lead investor in a recent Series A…

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Allen Hobbs ChartSpan

ChartSpan Announces New Strategic Advisory Board Chairman, Allen Hobbs

September 24, 2019

(Greenville, South Carolina) – September 25, 2019 – ChartSpan, the largest chronic care management company in the United States, has announced that Allen Hobbs, former President of Conifer Health Physician Services, has been appointed as its new Strategic Advisory Board Chairman. Allen is a highly experienced senior executive in the healthcare space. Prior to his…

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ChartSpan Announces Addition to Board of Directors, Alan Cohen of Blue Heron Capital & Centivo

September 12, 2019

(Greenville, South Carolina) – September 12, 2019 – ChartSpan, the largest chronic care management company in the U.S., has announced the addition of Alan Cohen of Blue Heron Capital and Centivo to its Board of Directors. Alan is an investor, advisor, and Limited Partner at Blue Heron Capital, one of ChartSpan’s investors in a recent…

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Annie McCoy

Annie McCoy Joins ChartSpan as Chief Growth Officer

September 9, 2019

(Greenville, South Carolina) – September 9, 2019 – ChartSpan, the leading provider of fully-managed chronic care management programs in the U.S, today announced the appointment of Annie McCoy as its new Chief Growth Officer. Annie was most recently Vice President and Managing Principal with The Advisory Board Company, which was acquired by Optum/UnitedHealth Group in…

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Troy Yoder ChartSpan

ChartSpan Announces New Strategic Advisory Board Chairman, Troy Yoder

August 29, 2019

(Greenville, South Carolina) – August 29, 2019 – ChartSpan, the largest Chronic Care Management provider in the United States, has announced the appointment of Troy Yoder to its Strategic Advisory Board. Troy currently leads Cisco Healthcare in the Americas where he advises Fortune 500 customers on applied healthcare technology. Prior to joining Cisco, he held…

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Sarath Degala

ChartSpan Announces Addition to Board of Directors, Sarath Degala of BIP Capital

August 26, 2019

(Greenville, South Carolina) – August 26, 2019 – ChartSpan, the largest Chronic Care Management provider in the United States, has announced that Sarath Degala, Senior Vice President of BIP Capital, has been appointed to its new Board of Directors. BIP Capital is the leader of a five investor syndicate group that recently closed a $15…

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BSC Capital Partners Invests in Largest Chronic Care Management Provider, ChartSpan

August 19, 2019

(Greenville, South Carolina) – August 19, 2019 – BSC Capital Partners, an affiliate of Nashville-based investment banking firm Bailey Southwell & Co., announced that it participated in a Series A round of capital in ChartSpan Medical Technologies, Inc. The firm is part of a five-investor syndicate led by BIP Capital. ChartSpan is the largest healthcare…

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C&B Capital Invests in Largest Chronic Care Management Provider, ChartSpan

August 15, 2019

(Greenville, South Carolina) – August 15, 2019 – C&B Capital, based in Atlanta, Georgia, has announced their investment in a series A round of capital in ChartSpan Medical Technologies, Inc. The firm is part of a five-investor syndicate. ChartSpan is the largest healthcare managed service provider for chronic care management programs in the U.S. ChartSpan…

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Greenville

Blue Heron Capital Invests in Largest Chronic Care Management Provider, ChartSpan

August 12, 2019

(Greenville, South Carolina) – August 12, 2019 – Blue Heron Capital, a growth equity firm based in Richmond, Virginia, has announced its investment in a Series A round in ChartSpan Medical Technologies, Inc. The firm is part of a five-investor syndicate. ChartSpan is the largest healthcare managed service provider of chronic care management programs in…

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Congress Set to Decide on the Fate of Patient Cost Responsibility for Chronic Care Management

July 15, 2019

The U.S. House Ways and Means Committee has sent a bill to The U.S. House of Representatives impacting the future of care that Medicare patients in America will receive. The Seniors’ Chronic Care Management Improvement Act (H.R. 3436) would eliminate out-of-pocket expenses seniors pay to have access to care coordination services.

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ChartSpan Raises $15 Million Series A Round

June 6, 2019

Tech-enabled, managed service provider helps healthcare systems, clinics, and providers improve patient outcomes and generate new revenue through chronic care management programs.

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Greenville

BIP Capital Invests in Greenville’s ChartSpan

June 6, 2019

(Greenville, South Carolina) – June 6, 2019 – Atlanta-based BIP Capital has announced they are planting roots in Greenville, South Carolina after closing their first venture capital investment in the Upstate. The venture firm will be establishing an office at NEXT on Main, located at the Bank of America building in downtown Greenville. BIP Capital…

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