ChartSpan launches comprehensive Advanced Primary Care Management program

Greenville, South Carolina – June 4, 2025 – ChartSpan, a value-based care organization, has expanded their preventive care offerings with a full-service Advanced Primary Care Management program (APCM). ChartSpan APCM will now be available to all providers who serve as the central point of care for their patients.

APCM offers Medicare patients preventative care between appointments, with the aim of achieving better health outcomes and reducing healthcare costs. It differs from previous Medicare care management programs because of its availability to all patients and absence of time requirements.

Any patient who has Medicare is eligible to enroll in APCM, regardless of how many chronic conditions they have. There is also no set amount of time providers and care managers must spend with patients each month. Instead, providers can bill APCM any month that they offer APCM services to enrolled patients.

A few of the services included in APCM are:

A 24-hour care line
A dedicated care manager to assist with personalized care plans and goals
Communication via text, phone, and digital surveys
Identification of and opportunities to address gaps in care
Support when patients are discharged from the hospital or ER
Partnerships for home- and community-based care

By launching APCM, practices can reduce their patients’ risk of hospital readmission and reduce healthcare costs while improving their practice’s quality scores. But many practices don’t have the staff or resources to devote to a new program. This is why ChartSpan chose to launch a full-service APCM program, performed by ChartSpan team members in collaboration with the practice and provider.

“ChartSpan's programs share a unified mission: to elevate patient care and health outcomes, empowering individuals to live longer, healthier lives ,” said Christine Hawkins, Chief Executive Officer of ChartSpan. “Advanced Primary Care Management, with its focus on preventive care for all Medicare patients, directly supports this core objective. After a successful beta with a small group of clients, we’re thrilled to officially launch this new program.”

ChartSpan is now accepting meetings with primary care practices, Rural Health Clinics, and Federally Qualified Health Centers who would like to explore Advanced Primary Care Management. If you’d like to learn more about APCM and its impact on Medicare patients, visit https://www.chartspan.com/advanced-primary-care-management/.