Considering Chronic Care Management?

Watch our video to discover how CCM helped one Federally Qualified Health Center

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Learn how Greater Baden Medical embraced a Chronic Care Management partner to:

  • Enroll 81% of their eligible Medicare population
  • Increase their revenue by $200,000
  • Earn a 91 NPS (patient satisfaction) score!

The Story of How CCM Helped Hundreds of Medicare Patients

In this video, Greater Baden, a Maryland-based Federally Qualified Health Center (FQHC), shares how they offered expanded care to their historically underserved community through Chronic Care Management (CCM). Sonja Bachus, the CEO of Greater Baden, dives into how CCM increased their revenue by $200,000 and helped them provide care plans, health advice, and check-ins to their enrolled Medicare patients every month–with zero additional lift from their staff.

Meet the Speakers


Sonja Bachus
Chief Executive Officer @ Greater Baden Medical Services

Sonja has been Chief Executive Officer of Greater Baden Medical Services since April 2019. Prior to Greater Baden, Ms. Bachus was Chief Operating Officer at HealthNet, Inc. overseeing the day-to-day operations of the state’s largest federally qualified health center. Sonja has more than 17 years of experience in health care operations management.


Jon-Michial Carter
Co-Founder & Chief Executive Officer @ ChartSpan

Jon-Michial brings more than twenty-five years of corporate and start-up management experience. Previous exits include technology firms, Iconixx, (sold to nGenera), nCent Software (sold to BSG) and retail company, American Equity, (sold to BAGL.)


Sundeep Rama
Director of Client Success @ ChartSpan

Sundeep is a client-focused business leader who aims for customer success, and has over nine years of experience in customer-focused roles with healthcare technology companies. Sundeep currently serves as a strategic partner to ensure a seamless customer experience. He resides in Atlanta, GA, has a passion for culture through travel, and has visited over 30 countries worldwide.