I believe we are delivering better quality care to patients. Our patient satisfaction is up, and our patients like that they can get in touch with someone any time, day or night.
A Successful CCM Program At Scale
Eagles Landing Family Practice
Patients have said one of the best things about ChartSpan is the 24/7 access to a nurse who will actually answer the phone without a frustrating phone menu. This gives the patient great peace of mind.
Sustainable growth for Rural Health Clinics
Dr. Scott Brown
Family Health Center of Ashland City
The ability to combine the AWV with an existing appointment is the key to the success of ChartSpan’s service. Most of our patients are pleased to have the iPad while they wait, and some even get a kick out of it.
Best Practices for Annual Wellness Visit & CCM Programs
Carol Hubbard, Practice Manager
Saini Medical Associates
I felt that I had control of the enrollment process, to ensure that we were comfortable of how fast enrollment was moving. The process is truly unique. The fact that our patients could hear my voice, gained their trust and reassurance.
How this FQHC produced off-the-chart results (even during the COVID-19 pandemic).
Meredith Gentes, FNP-BC, Senior Director of Population Health
How it Works
FQHCs & RHCs can leverage this fully-managed CCM solution to provide an extra level of care to their at-risk patient population, without the burden of doing CCM on their own. This proven process makes CCM scalable, profitable, and easier than ever before.
Last year, ChartSpan's managed CCM programs decreased overall annual healthcare costs by more than $40M, generated $29M in Fee-for-Service reimbursements and created millions of dollars in shared savings. To date, we have provided more than 1M monthly patient CCM encounters, totaling more than 20M in reimbursable minutes. Their average NPS™ patient satisfaction score of 74.2 is the highest in the industry.
We believe that proactive patient engagement is the key to achieving better outcomes. However, asking overburdened physicians and their staff to execute a care management and coordination program is impractical. ChartSpan's solutions relieve the workload while delivering valuable support, increased revenues, and better patient outcomes.
FQHCs & RHCs leaders won't want to miss this video
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