A Chronic Care Management Success Story with Ryan Health

See how this FQHC produced off-the-chart results (even during the COVID-19 pandemic).

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Meredith Gentes, FNP-BC, Senior Director of Population Health at Ryan Health, reviews why they chose ChartSpan for their CCM program, how their 80% enrollment rate is serving their patients during a pandemic, and the results of incredible patient satisfaction scores.


I felt that I had control of the enrollment process, to ensure that we were comfortable of how fast enrollment was moving. The process is truly unique. The fact that our patients could hear my voice, gained their trust and reassurance.

- Meredith Gentes, FNP-BC, Senior Director of Population Health

Ryan Health

ChartSpan's CCM Program Benefits the Provider & The Patient

Let your staff focus on providing in-person healthcare to patients and we will focus on the rest.

A Turnkey Solution

We integrate with your EHR, contact eligible patients for enrollment, and improve outcomes at an individual patient level. We also measure performance, compliance support, and provide training for your entire staff.

24/7 Nurse Access

Patients love to know that they call someone anytime, day or night. Our team of highly trained clinicians serve as an extension of your care coordination team, providing care management to enrolled Medicare patients.

CCM Engage Software

Our proprietary software allows our care team to track time, document interactions, review patient status, and report all progress back to the provider each month. Every patient phone call is recorded and available at a moment's notice.

Enrollment Process

Our trained Enrollment Specialists educate patients on the benefits of Medicare’s CCM services and overcome patient objections.

Reimbursement Revenue

Overcome the challenges of this year with a reliable stream of reimbursement revenue. Significant changes to CCM reimbursements in the past two years can bring big advantages to your practice – and your patients.


A dedicated MIPS consultant is provided to any CCM client (at no additional cost), ensuring compliance and performance scoring.


Are you ready to run a successful program?

Schedule a call with an expert to see how we can help increase revenue, expedite reimbursements, deliver valuable support and improve patient outcomes.