call center helping patients

What We Do For Patients

At ChartSpan, we are passionate about improving the health of patients.

ChartSpan is the largest chronic care management (CCM) service provider in the U.S.  We provide a comprehensive set of care services for Medicare beneficiaries across the country.

By providing access to care services specifically designed for chronically ill patients, our team of seasoned clinical experts are able to help patients live fuller and healthier lives while also reducing their medical costs. 

Our Mission

  • ChartSpan's mission is to improve patient health outcomes that reduce $100,000,000 in annual patient healthcare spending by 2023.

  • We aspire to deliver innovative and life-changing healthcare technology and services to providers and patients.

  • We strive to deliver amazing solutions that help providers engage more proactively in the care of their patients to optimize patient and practice outcomes.

Our solutions are based on the belief that proactive patient engagement is the key to achieving better outcomes. However, asking overburdened physicians and their staffs to implement a care management and coordination program is impractical. That’s why ChartSpan solutions relieve the workload while delivering valuable support, increased revenues and better patient outcomes.

ChartSpan Chronic Care Management

Helping Patients

  • Greater access to clinical experts 24x7

  • Fewer out-of-pocket care expenses

  • Easier coordination across care providers

  • Peace of mind that experts are there to help

  • Caring team there to help you achieve care goals

Why We're So Passionate

An alarming 75% of Americans over the age of 65 live with multiple chronic conditions that require ongoing medical attention and often impact their ability to live healthy, happy lives.

As our healthcare system attempts to move from sick-care to preventative-care, only 15% of Medicare patients actually participate in an annual wellness visit (AWV). Costly complications can emerge if not identified early on.

Why has this become such a challenge for our population and our health systems? According to the Centers for Disease Control and Prevention (CDC):

  • Rapidly growing population of baby boomers

  • Increasing life expectancy associated with advances in public health and medicine

  • High prevalence of risk factors, such as tobacco use and physical inactivity


Not only do chronic conditions increase the risk of premature death, they can also decrease quality of life and day-to-day functioning. Plus, it’s expensive – among Medicare fee-for-service beneficiaries, people with multiple chronic conditions account for 93% of total Medicare spending. People with multiple chronic conditions face substantial out-of-pocket costs for their care, including prescription drugs.

At ChartSpan, our services give patients access to around-the-clock care and enable them to live healthier lives. We also help their care providers engage more proactively and thoroughly with their patients.