Pathways by ChartSpan

Access care experts anytime, anywhere

With Pathways, you have around-the-clock access to a nurse 24 hours x 7 days a week.

  • Call toll-free any day, any time

  • Access in-home medical support

  • Access test & lab results


Save money on medical costs

Help reduce your out-of-pocket medical costs.

  • Get assistance with refills

  • Avoid Emergency Room visits

  • Access transportation support


Achieve your healthcare goals

Review and share your personalized health care plan.

  • Support in achieving health goals

  • Share your care plan

  • Appointment & refill reminders


How we help you manage your health

It can be difficult to keep up with your care after a stroke. We’re here to help. With ChartSpan's care management program for stroke patients, called Pathways, you have easy access to all of your medical information as well as nurses who can answer questions and help keep your health plan on track.

  • Assist you with prescription refills

  • Assist you with appointment scheduling and reminders

  • Access your care plan and share it with others

Plus, there’s always a nurse available by phone to assist with any urgent needs or to answer any of your healthcare questions.

With ChartSpan's care management program, Pathways, you get access to a full range of healthcare services



24/7/365 phone access to a nurse to answer your healthcare questions and assist with accessing your labs, X-rays and test results



Assistance with finding resources that keep you healthy



Assistance with your medication refills and prescription needs



Reminders when you need to see the doctor or refill a prescription


Care goals

Support in achieving the care goals after your stroke



Help reduce your annual, out-of-pocket medical expenses by reducing unnecessary emergency room and hospital visits



Assistance with healthcare transportation and mobility needs


Care plan

An accessible care plan that can be reviewed and shared with specialists or your family

Your Step-by-Step Guide to Pathways



Once you are discharged after your stroke, you will automatically be enrolled in the program.


Welcome Call

You will receive a call from the Pathways care team to welcome you to the program.


Continued Care

Enjoy the program benefits and continued care after your stroke.

Engage with your dedicated care team monthly.

Our clinical team is always available to answer any healthcare question you have and to assist you in your care journey. Our nurses are highly experienced in working with patients who have suffered from a stroke. We take great pride in helping our patients achieve their health goals and live healthier, happier lives.

Pathways has many benefits at no cost to the patient. This program is sponsored by Connect the Docs, A Multi-Specialty Network, Inc.